Welcome to Coastline EAP

The personal concerns of your employees can affect every aspect of your work culture as well as your bottom line. Coastline EAP will be your partner in creating a productive and healthy workplace.

We have been offering high quality EAP services for more than 30 years. The experience and professional training of our clinicians coupled with our culture of compassion and attention to customer service makes us a different type of EAP.

Coastline EAP provides unlimited, confidential consultation for you, your employees and their family members. That means for 24 hours a day, 365 days a year, we are a trusted source of support when you need it most.

Your Return on Investment

A quality EAP pays for itself

  • Quick response to workplace crises
  • Expert management and labor consultation
  • Policy development for D.O.T., FMLA and ADA behavior-related practices
  • Supervisor coaching on employee problems
  • Risk reduction of workplace harassment, threats and violence
  • Decreased medical claims through effective treatment planning
  • Improved morale at all employee levels
  • Increased productivity through focus on job performance
  • Reduced absenteeism and errors
  • Decreased turnover
  • Prevention of injuries and accidents

Services for Employees

  • Confidential, round-the-clock access to highly-trained, professional consultants
  • Unlimited assessment, referral and follow-up services for employees and their family members
  • EAP orientation at primary sites
  • Online resources and monthly newsletters

Services for Management

  • Unlimited consultation services for all human resource departments, managers and front-line supervisors
  • Supervisor training
  • Monthly supervisor newsletter
  • Utilization reports
  • Ongoing program promotion
  • Quality assurance surveys

Critical Incident Response Coastline EAP provides support for employers and employees in order to reduce stress-related problems resulting from natural disasters, accidents, suicides and deaths that impact the workplace.

Substance Abuse Professional Services Coastline EAP provides certified Substance Abuse Professionals (SAPs) to organizations to comply with D.O.T. drug and alcohol testing regulations.


What sets Coastline EAP apart
  1. Responsive customer service
  2. Immediate consultation
  3. Access to senior management
  4. Quality assessment and planning
  5. Unlimited case management services
  6. Family member coverage
  7. Longevity and skill of clinical staff including knowledge of human resource challenges
  8. Consistent effort to promote EAP awareness
  9. Client company retention rate: 97%

EAP Collaboration

Coastline EAP places no limit on our collaboration with you to solve workplace problems.

 Ask our clients why they stay with us. 


How to ensure an EAP is the right fit for your employees

Employee assistance programs (EAPs) come in all shapes, sizes and pricing options. In order to choose a plan that best meets the needs of your employees, you should know what questions to ask and the critical components to consider. More...

SAP Services Now Available to All Companies

Coastline EAP announced it now provides certified Substance Abuse Professionals (SAPs) to organizations to comply with DOT drug and alcohol testing regulations. More...

Crisis Response Services Now Available to All Companies

Coastline EAP announced it now offers crisis response services to any organization that experiences a workplace-based traumatic event. More...

New Employee Wellness Program

Coastline EAP has partnered with Workplace Options to offer comprehensive employee wellness programs for employers. More...




Contact Us

Eileen Rafferty, CEAP
Director, Account Services
300 Centerville Rd.
Suite 301 South
Warwick, RI 02886 

Phone: 800-445-1195

Fax: 401-732-3581

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